Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you submit personal data via our contact forms this data will held and used by ourselves to contact you. We do not intentionally use your data for marketing purposes, nor do we share your data with third parties for the purpose of selling your data or enabling them to contact you. Your data is your data and we respect that.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


We do not currently use Analytics from third parties, however we may do so in future.

Who we share your data with

We do not intentionally share your data with third parties for the purpose of selling your data or enabling them to contact you. Your data is your data and we respect that.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. If you are paying via PayPal your data is exchanged with PayPal to enable security checking.

Your contact information

We do not intentionally share your data with third parties for the purpose of selling your data or enabling them to contact you. Your data is your data and we respect that.

Additional information

How we protect your data

Your data is stored on servers managed by one of the UK’s leading webserver management companies. Therefore their data protection policies and tools help to protect your data.

What data breach procedures we have in place

In the event of a data breach our policy is to inform all users we believe have, or may have been affected. To do so we will use the contact information our users provided to us.

What third parties we receive data from

We receive data from search engine providers to enable us to analyse what our customers are searching for.

What automated decision making and/or profiling we do with user data

We do not currently use profiling techniques.

Industry regulatory disclosure requirements

If you would like to know what data we store about you, we will provide an electronic file containing your data.

2023 HART Expert Ltd and Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to HART Expert Ltd and with appropriate and specific direction to the original content.

125 Greenways · Gloucester · Gloucestershire · GL4 3SA · United Kingdom · Tel.: +44 (0)7966233639